- The Full Process
Three Steps
From You.
Everything Else Is Ours.
The shop completes three actions. After the third, the claim belongs to AGA and you are done with it entirely.
- The Six Steps
Where Your Part Ends
and Ours Begins.
Steps one through three are yours. After that, AGA owns the claim and
manages everything with the insurer directly.
01
Your Step
Customer Signs the AOC
Before work begins, your customer signs the assignment of claim form. This transfers their post-loss claim rights on this specific job to AGA. Their policy and coverage are unchanged. Nothing changes at the counter beyond one signature.
02
Your Step
Complete the Job
Full windshield replacement on an eligible insurance claim. NAGS-aligned pricing. Your standard workflow, exactly as you run it today.
03
Your Step
Submit the Invoice
Upload the invoice and job details through the AGA portal. Eligibility is confirmed same day. Once submitted, your involvement in this claim is complete.
your involvement ends here
04
AGA's Step
Eligibility Confirmed
AGA verifies coverage type, job classification, NAGS pricing alignment, and qualifying state, then accepts the assignment and takes legal ownership of the claim.
05
AGA's Step
you’re paid in Full
Your full invoice amount lands in your account within 3–5 business days. No deductions from the payment, no partial advances. The entire invoiced amount, regardless of what the insurer ultimately pays AGA.
06
AGA's Step
AGA Pursues the Insurer
AGA bills the insurer as the legal claimant. All disputes, delays, short pays, and follow-up communication happen between AGA and the insurer. You're paid and out of the conversation.
- How a Claim Actually Plays Out
Monday to Friday.
The timeline below is illustrative, but this is exactly how the process works: you're paid by Friday and never deal with the insurer.
Mon
Shop
Customer Signs the AOC, Windshield Replaced
Before the work begins, the customer assigns the claim. Then you complete the full replacement.
Tue
Shop
Upload Your Full Invoice to the AGA Online Portal
You upload the invoice and job details. Eligibility is confirmed the same day. This is your last action on the claim.
your involvement ends here
Wed
AGA
Claim accepted, payment initiated
AGA confirms eligibility, accepts the assignment, and starts your payment. AGA now owns the claim and begins billing the insurer.
Fri
AGA
Your Invoice Paid in Full
Paid in full, three business days after you submitted. No follow-up, no adjuster calls, no dispute to manage.
Paid in Full
Wk 3
Insurer
Insurer disputes the claim
Insurer pushes back on invoice amount. AGA handles the back-and-forth directly. You are not contacted and are not involved.
Wk 9
Insurer
Insurer short pays.
The insurer settles for less than the invoice. That shortfall is AGA's risk to absorb, not yours. You were paid in full weeks ago and never thought about it again.
- The Portal
Submit in under
One Minute.
The AGA portal is your only touchpoint after the job is done. Fill in the job details, upload the invoice, and submit. Eligibility is confirmed the same day.
No adjuster calls. No follow-up emails. No hold queues. Once the submission is in, your part is done.
Payment arrives within 3-5 business days. The portal tracks payment status so you always know where things stand without having to ask anyone.
Ready to Submit
Your First Claim?
No contract. No setup fee. We will walk you through the first submission and
confirm eligibility before you commit to anything.
Auto Glass Advocates
Payment Without the Wait
Independent auto glass shops paid in full within 3-5 business days on eligible insurance claims. No networks. No contracts. No catch.
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